top of page

FREQUENTLY ASKED QUESTIONS

HOW LONG IN ADVANCE DO I NEED TO ORDER?


We usually have availability within 24–48 hours, but for peak seasons—or if you're planning a twilight or bundled session—we recommend booking at least 3–5 days in advance to secure your preferred slot.

WHAT'S YOUR DELIVERY TURNAROUND TIME?
 

  • Daytime, Twilight & Video Shoots: Delivered the next day after shoot, if payment terms are met.

  • Delivery Hours: Monday–Saturday, 10 AM–8 PM. No deliveries on Sunday.

  • Weekends:

    • Shoots on Friday → Delivered Saturday if invoice is cleared.

    • Shoots on Saturday → Delivered Monday.

HOW CAN I MAKE SURE MY PROPERTY IS PHOTO-READY?

 

​Prep is your superpower. Use our Photoshoot Prep-List to stage, declutter, and polish every room before we arrive. Proper lighting and cleanliness significantly improve final photo quality, even more than post-processing ever could.

HOW DO INVOICES AND DELIVERY WORK?

 

All orders are processed through our media delivery platform.

  • Once your files are ready, you’ll receive an email notification from Aryeo with a secure link.

  • Inside that email, you’ll see both the delivery link and invoice request.

  • The invoice must be paid before your photos, video, or other media files are released for download.

  • Payment is quick and easy by credit card directly within Aryeo.

This ensures a streamlined process and gives you one place to track your media, invoices, and downloads.

WHAT HAPPENS IF IT RAINS?

 

No worries—we’ll make it work. If the skies are overcast (but not rainy), our editing team can often replace gray skies with vibrant blue. If severe weather jeopardizes the shoot, we’ll reach out to reschedule for the next best opening.

DO YOU OFFER BOTH AERIAL AND GROUND BASED SERVICES?

​

Absolutely! HomeFX offers ground-level photography and video, aerial drone services, twilight shoots, virtual staging, and immersive 3D tours. View our full media offerings on the Services page for details on availability and how to bundle.

WHY SHOULD I CHOOSE HOMEFX?​

​

  • Properties sell up to 55% faster and closer to listing price.

  • We deliver with next-day turnaround, consistent professional editing, and transparency every step of the way.

  • Proudly serving agents, builders, and brokers across Florida and Texas with a creative, client-first approach.

bottom of page